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What’s
it like to work with Breewood Consulting?
On this page we’ll tell you the kind of results our clients
have reported and we’ll also give you a sense of our guiding beliefs,
approach to client projects and how we are different from other marketing
consultancies.
EXPECTED RESULTS
When you work with us you should expect to see clear
direction and action plans identified, supported by real data. Action without direction and
without the clear understanding of why you are taking action leads to
confusion – and waste of scarce resources.
When you work with us you get more than just a
report or strategy document. You get another member of your management team,
thinking about you and your success all the time, even when we aren’t
physically with you.
When you
work with us you get ongoing commitment and coaching when you need it. We want to ensure that you
succeed and remain successful – and we will always offer help in areas
where we are competent to do so.
When you
work with us you can expect professionalism. When we say we will do
something by a given date or time – then that’s what happens. Our advice
will be based on your interests, not on ours. We would rather you didn’t
have to spend money if there is another way to achieve your objectives.
When you work with us you will get good counsel
which will be kept confidential. Our clients tell us that they value the ability
to call us, bounce ideas around, get a view and then move on to action,
knowing that we’ll treat everything in absolute confidence.
GUIDING BELIEFS AND VALUES
The
customer is always right – simplistic, perhaps, but a belief that has
stood the test of time over 37 years. As consultants we recognise that
our role is to help the client arrive at a clear view of how to move
forward in his business. We cannot and do not specify how the client
should run his business – we simply help to identify options, develop
decision criteria and make recommendations supported by data – the client
will always take the final decision supported by the very best possible
advice that we can give, and that is how it should be.
Business
is about trust – everything to do with business, as in life, boils down to
trust; trust that you are being told the truth; trust that you have made
every effort possible; trust that you act from good motives and trust
that you seek the best possible outcome for all parties involved.
Business
is about profit – profit generated on honest transactions between willing buyers
and willing sellers.
OUR APPROACH
Flexibility
is our hallmark – our clients all have different needs and our approach must
cater for those differing needs. One client may want a full-blown
strategic marketing study and plan, another may simply want advice on how
to best prepare a Newsletter. We work on the premise that no client need
is too small. Every client will receive the same attention-to-detail and
consideration, no matter whether their project is big or small.
Support
when you need it – sometimes you will need support outside normal working hours –
and that is when we’ll give it, if necessary. Whether it’s a phone call
in the evening or running a workshop over a weekend, we’ll fit in with
your schedule.
Responsiveness
is key –
when you take the big decision to involve us in your business you need to
know that we’ll respond in your timescales – not ours. We will always
call a client sooner rather than later.
Attention-to-detail – you will take some big
decisions based on our advice, so we make sure that advice is soundly
based on demonstrable data. We use research to make sure our insights and
advice follow logical principles.
Value for
money and time – we recognise that your investment is not only in money. The
time you devote to working with us is even more valuable than the fees we
charge. We will not waste your time or seek to use your time, or that of
your staff, when it is not necessary.
WHAT MAKES US DIFFERENT?
We couldn’t put it better than our clients do – Alastair Broom, MD of Valley Technology, said
“Breewood Consulting display a refreshing lack of marketing jargon and
give good, down-to-earth, advice”. Another client – Andrew Richards, MD of Codeplay Software, said “you’ve
been great at getting us going in the right direction”, whilst Patrick Kelly,
MD of ExtraMed Limited, said “you’ve shown the best understanding of
what’s going on in our market sector, and what it means for us, than
anyone I’ve met over the last three years”.
Now that you have a better idea about the results you
can expect by working with us, and our approach and philosophy of working
with clients, you can learn about the specific services we offer by going
on to the Our Services page.
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